MAY 16, 2018
9:30 AM - 11:00 AM
Focusing on the importance of apprenticeship in the Plumbing & HVAC industry, learn techniques to grow your training program. Learn how to attract contractors & applicants into apprenticeship training and why.
Workforce Development Exchange – Be the Employer of Choice
MAY 17, 2017
9:40 AM - 10:40 AM
Everyone is recruiting, so how do you stand out in the marketplace? Join us for roundtable discussions designed to share exceptional ideas about what others are doing to enhance their corporate culture to increase employee retention and satisfaction as well as become an employer of choice. Around the four categories of corporate culture, family business, HR policies and low-cost perks, attendees will break into groups to discuss what they are doing to become employers of choice, develop new ideas and work on challenges they’ve been facing.
Generations Working Together: Tapping Differences To Fuel Productivity
Speaker: Becky Lunders, teamWorks
MAY 17, 2018
10:50 AM - 12:00 PM
As an owner or manager, your job is to get your team to work together to reach the company’s goals. If only it was that easy! One of the most exciting (and challenging!) components of today’s workforce is that our teams are made up of employees from several different generations. A big part of the job is to get them working together. How can you help them function as a team when they come with different experience, expectations, and motivation?
In this session, we will:
- · Identify generational stereotypes that can impact team dynamics
- · Explore how employee experience, expectations and motivation can create opportunities
- · Brainstorm how to use generational differences to increase morale, build relationships, and fuel productivity
- · Gain an understanding and awareness of generational stereotypes so we can check our own bias at the door
- · Create a plan to utilize worker experience and expertise to develop relationships between coworkers
- · Evaluate the way you currently generate employee buy-in and invite them to become engaged in the process
Building A Better Memory
Speaker: Paul Mellor, author of “MEMORY! How to Remember Anything”
MAY 17, 2018
1:40 PM - 3:10 PM
In today’s business world, having the ability to remember names and faces, beat absent-mindedness, and recall facts and figures puts you at the head of the pack. In this entertaining session you’ll learn time-tested techniques for building a better brain while gaining control of your day without the fear of forgetting. This program will amaze you as to how much you can recall. By learning the ‘link system’ to memory you’ll be more productive and persuasive. The answers are all in your head.
- • You’ll learn the 5 key steps in remembering names
- • You’ll learn how to build a mental filing system to get through the day
- • You’ll learn how effective memory training is effective time-management
Be A Five-Star Business
Speaker: Laura Nelson, Broadly.com
MAY 18, 2018
8:30 AM - 9:10 AM
When consumers are searching online for plumbing, heating, and cooling contractors in your area, does your business show up? Whether potential customers are searching for someone new or are following up on a referral from a friend, it’s critical that you stand out and shine. Learn how you can bolster your business’s online presence to attract new customers. Attendees will learn best practices in customer follow-up and referral strategies that can be applied immediately.
Finding New Customers In A Digital World
Speaker: Adams Tegeler, The Light Digital
MAY 18, 2018
9:20 AM - 10:00 AM
Gone are the days of the phone book. Your customers are now online using Google, social media, YouTube, and review sites before hiring a service provider. With so many choices, where do you start? How do you reach your customers? How do your customers find you? In this presentation we will talk about how you can control your own story and how to differentiate yourself from your competitors.
Online Videos - Sponsored Search Results - Targeted Online Advertisements
We will discuss how marketing is changing, and what you can do to present your best side online. The Internet tells a story about you. Are you in control?
Cyber Shield ™ - Protection Against Cyber & Privacy Exposures
Speaker: Ryan Crawford, Federated Insurance
MAY 18, 2018
10:10 AM - 10:40 AM
Data breaches - the theft, loss, or mistaken release of private information are on the rise. And, it’s not just a big-business problem. Identity thieves increasingly target small- and mid-sized businesses, often because they have fewer data security resources. Join us for a discussion on data breach prevention tips and learn ways you can minimize your risk of becoming a victim of costly and time consuming cyber crime.
MAY 18, 2018
10:50 AM - 1:20 PM
Join PHCC for this unique Trade Show opportunity with manufactures and suppliers from across the western region showcasing new products and services. Expand your network by meeting new resources, while sharing Best People, Best Practices at the LARGEST EVENT of PHCC WEST 2018. Learn from the experts with hands-on demonstrations using the latest technology and tools for the plumbing trade. Each vendor showcases a mini presentation before a vested group of PHCC Contractors & Decision Makers over a delicious luncheon setting. Don’t miss this opportunity to better understand the changes affecting your business and the tools and services being offered to drive your business forward. Attendance is FREE and lunch is provided to all registered convention attendees.
MAY 18, 2018
1:30 PM - 3:00 PM
The “PHCC Contractor Roundtable” covers issues important to the plumbing-heating-cooling industry. This is a moderated event that allows attendees to discuss issues that are affecting their businesses. What better way to learn, than with interactive conversation with other contractors sharing solutions to the same issues you may be experiencing in the P-H-C Industry. Not only do you gain the knowledge from fellow members, you also have the opportunity to share your expertise as well.